El Dorado Utility Billing

About El Dorado Utility Billing

El Dorado Utility Billing is a cloud-based utility billing solution designed to assist municipalities, property managers and metered service providers with automated bill calculation and invoice creation. Key features include usage consumption tracking, customer account management and financial reporting. El Dorado Utility Billing includes a multi-metered module, which helps property owners create and send bills to residents for various community services such as water, gas and electricity. Supervisors can use the work order system to assign service tickets to technicians through text messages, set job priorities, and track ticket statuses and job progress. Customers can view current and past statements, schedule payments, submit issues and update personal billing information through a self-service portal. El Dorado Utility Billing lets account managers calculate charges based on duration of occupancy and track outstanding payments. Billing clerks can use the solution to archive and track historical data of customers, fetch reports as well as synchronize payments and upload e-statements through the dashboard.