Dynamics 365 for Field Service (formerly FieldOne)
Dynamics 365 for Field Service (formerly FieldOne)
By FieldOne from Microsoft
Microsoft Dynamics 365 for Field Service (formerly FieldOne) is a service management platform providing large and enterprise field service companies with tools to streamline their business processes - from real-time mobility across every major device, to automated routing and workflow automation. It's suitable for both commercial and residential service providers in many verticals.
Highlights : About Dynamics 365 for Field Service (formerly FieldOne)
Business Intelligence and Reporting
Financial Management
Human Capital Management
Manufacturing
Business Intelligence and Reporting
Financial Management
Human Capital Management
Manufacturing
About Dynamics 365 for Field Service (formerly FieldOne)
Microsoft Dynamics 365 for Field Service (formerly FieldOne) is a service management platform providing large and enterprise field service companies with tools to streamline their business processes - from real-time mobility across every major device, to automated routing and workflow automation. It's suitable for both commercial and residential service providers in many verticals.
Specifications
Business Size
Small
Deployments
Cloud
Language Support
English
Platforms
Product Details
Features
Business Intelligence and Reporting
Financial Management
Human Capital Management
Manufacturing
Procurement and Sourcing
Project Management and Accounting
Business Intelligence and Reporting
Financial Management
Human Capital Management
Manufacturing
Procurement and Sourcing
Project Management and Accounting
Benefits
Detect and resolve service issues remotely
Prevent service calls by remotely detecting and resolving issues using the Internet of Things (IoT).
Transform your field service operations
Improve first-time fix rates with heads-up, hands-free video calling that allows field technicians to share what they see and get immediate help from offsite experts.
Optimize your resources
Increase productivity and profits by fitting in more appointments per day with optimized routes and assignments, and give technicians complete customer and job data on their mobile devices, even while they’re offline.
Exceed customer expectations
Keep customers informed and empowered with self-service portals, proactive updates, and real-time technician tracking.
Detect and resolve service issues remotely
Prevent service calls by remotely detecting and resolving issues using the Internet of Things (IoT).
Transform your field service operations
Improve first-time fix rates with heads-up, hands-free video calling that allows field technicians to share what they see and get immediate help from offsite experts.
Optimize your resources
Increase productivity and profits by fitting in more appointments per day with optimized routes and assignments, and give technicians complete customer and job data on their mobile devices, even while they’re offline.
Exceed customer expectations
Keep customers informed and empowered with self-service portals, proactive updates, and real-time technician tracking.
Features
Benefits
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