CRMnext is a cloud-based customer relationship management (CRM) solution that helps businesses manage customer-related processes, from lead capture to post-sale.
It includes marketing solutions, process management, analytics and ScreenFlow designer.
CRMnext’s marketing management feature allows for the tracking of marketing activities along with return on investment (ROI) analysis of marketing campaigns.
It can also generate real-time personalized messages for each customer inquiry.
It also performs real-time sentiment analysis of customer behavior and trending topics on social media.
CRMnext is a cloud-based customer relationship management (CRM) solution that helps businesses manage customer-related processes, from lead capture to post-sale.
It includes marketing solutions, process management, analytics and ScreenFlow designer.
CRMnext’s marketing management feature allows for the tracking of marketing activities along with return on investment (ROI) analysis of marketing campaigns.
It can also generate real-time personalized messages for each customer inquiry.
It also performs real-time sentiment analysis of customer behavior and trending topics on social media.
Specifications
Business Size
Mid-Market
Deployments
Premise, Cloud
Language Support
English
Platforms
Product Details
Features
Capture Leads from Twitter/Facebooks
Case Management
Cloud Computing
Contact Manager
CRM & Sales Dashboards
CRM & Sales Reports
CRM Analytics
Customer Support
Developer API
Document Management
Email Marketing / SMS Marketing
Email Templates
Inventory Management
Invoice
Lead Generation
Marketing Analytics
Marketing Automation
Marketing Collateral
Mass Email
On-Demand (SaaS)
Partner Cloud (VAR or Service Provider)
Plug-And-Play Integration
Private Cloud
Product Database
Supplier and Purchase Order Management
Social CRM
Solution Management
Sales Tracking
Opportunity Management
Mobile App
Lead Management
Sales Force Automation
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