ChaseData offers a complete cloud-based call center management solution suitable for small and mid-sized call centers with five or more agents. It is a single solution that offers provisions for outbound predictive dialing, managed preview dialing and queued progressive dialing.
ChaseData offers a complete cloud-based call center management solution suitable for small and mid-sized call centers with five or more agents. It is a single solution that offers provisions for outbound predictive dialing, managed preview dialing and queued progressive dialing.
Specifications
Business Size
Startup
Deployments
Cloud
Language Support
English
Platforms
Product Details
Features
Campaign management
Compliance management
Predictive dialer
Real Time Monitoring
Real Time Updates
Integrate with Salesforce, SugarCRM, ZohoCRM and Oracle
Live administrator dashboard
Escalation management
Customizable campaigns
Automatic call distribution system
Outbound & inbound calls
Campaign monitoring
Call scripting
API
Live chat
Role based permissions for managers and agents
With our BI Reporting
Lead Assignment
Powerful reporting
Benefits
Supports multiple dialing modes
ChaseData's call center solution supports multiple dialing modes to choose from which includes predictive dialing, progressive dialing and managed preview dialing within a single software.
Allows call centers to run multiple campaigns
The solution allows call centers to run multiple campaigns simultaneously with the ability to switch between ongoing campaigns in real time
Monitor active campaigns and track progress
The administrator can monitor active campaigns and track progress with real-time updates of active agents, lead conversions or call drops.
Offers functionality
ChaseData’s inbuilt list manager feature offers functionality to sort, alter, update or email contact lists directly from within the solution.
Capable of automatically recording
The solution is capable of automatically recording every call and storing on cloud servers for a minimum of 90 days to be tracked for reviews and ratings.
Recommended Product
Social Media Premium Package
Features: 30 High Quality Postings 3 Social Media Platform
Website Design Standard Package
Features: Linking 30 to 50 static pages. Call to Action feature.
By claiming your product on Warebuy, you are contributing to the Warebuy business database. By keeping your Product up-to-date, you will be promoting yourself to a huge online audience and helping to maintain our owner-verified dataset. After claiming, you can add images, prices, features, case studies, etc. to your product at free of cost.
