CandyBar is a cloud-based customer loyalty management solution designed for restaurants, salons, spas, retail stores and auto shops. Key features include a dashboard, real-time tracking of customer activity and program performance reports.
CandyBar lets users set up loyalty programs based on customers activity such as number of visits, amount spent during each visit and more. Employees can look up customers based on name or phone number. Customers can receive rewards in the form of digital "stamps" sent via SMS. The SMS includes information about the type, quantity and validity of the reward points received.
CandyBar is a cloud-based customer loyalty management solution designed for restaurants, salons, spas, retail stores and auto shops. Key features include a dashboard, real-time tracking of customer activity and program performance reports.
CandyBar lets users set up loyalty programs based on customers activity such as number of visits, amount spent during each visit and more. Employees can look up customers based on name or phone number. Customers can receive rewards in the form of digital "stamps" sent via SMS. The SMS includes information about the type, quantity and validity of the reward points received.
Specifications
Business Size
Startup
Customization
Yes
Deployments
Cloud
Language Support
English
Platforms
Product Details
Features
Instant Customer Feedback
Real-Time Customer Activity Tracking
Promotions Customization
Loyalty Program Monitoring
Customer Behavior Insights
SMS Alerts
Communication Management
Loyalty Card System
Stamp Management
Community Management
Customer Feedback
Gamification
Benifits
Digital-Based Loyalty Program
When you adopt CandyBar as your loyalty card, you can eschew physical cards, which are costly for your business and can be inconvenient for your customers. Setting up the program is a breeze too, as customers only need to input their phone numbers to get their custom digital loyalty card that they can access on any device from their preferred internet browsers.
Hassle-Free Processing
With CandyBar, cashiers can quickly issue stamps with a single tap using your store’s POS or another system. And if any error occurs, they can easily undo it with another tap. This prevents holds up in queues and minimizes your customers’ waiting time to pay for their purchases, earn points, and enjoy their rewards.
Increased Spend & Repeat Purchases
Loyalty programs are meant to give incentives to customers for their increased expenditure at your store. This gives them the motivation to return to your outlet and spend on additional purchases. CandyBar also enables you to influence how often customers return to your locations and how much they spend each time. You can do this by customizing the frequency of rewards and their redemption periods and conditions.
Customer Behavior Insights
Though CandyBar’s main purpose is to help you increase revenue through incentivized purchases, it can also aid you in understanding your audiences. The solution has a spending monitoring feature that instantly alerts you when there are negative changes to spending patterns for you to enforce remediation actions to minimize any adverse effects.
Customer Information Gathering
CandyBar gives you the means to learn more about your customers. When you utilize it for your loyalty program, you can gather essential data such as their phone numbers and email addresses. With these contact information, you can engage your customers even when they are not in your store; remind them of their impending rewards and alert them to new promotions.
Prepaid Packages Marketing
CandyBar comes with a new Packages feature, which you can utilize to sell customers prepaid vouchers. This makes redemption of items convenient and lets them anticipate their next visit to your stores.
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