CAKE Guest Manager

About CAKE Guest Manager

CAKE Guest Manager is a cloud-based restaurant management solution designed to help businesses of all sizes manage waitlists, reservations, tables, guest seating, point of sale (POS) integration, and more. The platform enables users to send text messages with booking details, waitlist progress and promotions. Plus, it offers automatic calling and notifications functionality which allows users to inform guests when their table is ready.CAKE Guest Manager offers a host of features such as custom floor maps, multiple server sections, pre-set service charts, daily email reports, automated notifications, widget integration, offline access, customer profiles and feedback, trend tracing, guest history, built-in analytics and customizable workflows. The platform also includes a table management module which enables users to manage tables by organizing section to create detailed floor maps with multiple tables types and sizes, locations, status indicators, and real-time updates.CAKE Guest Manager allows businesses to integrate an online reservation system via HTML widget which captures booking details and sends confirmation text messages and reminders to guests. Users can also define various custom parameters such as party size, available reservation hours and pricing to help organize seating. The platform integrates with various third-party applications such as QuickBooks, Xero, 7shifts and Orca.