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Avaya IP Office

Avaya IP Office

By Avaya


  •  890 Interested

Highlights : About Avaya IP Office

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Call Recording

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Call Management

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Applications Management

About Avaya IP Office

Avaya IP Office is a cloud-based and on-premise communications and collaboration solution designed for small to midsize businesses. The Avaya contact center assists in management and administration of calls. It also helps in gathering, measuring and analyzing customer interactions. The Avaya learning service helps in providing training to employees using different forms of training module such as virtual training, classroom training, self-paced training in which sessions can be scheduled and users can organize custom classes.

Specifications

  Business Size
Small
  Deployments
Premise, Cloud
  Language Support
English
  Platforms

Product Details

Features

Call Recording

Call Management

Applications Management

Surveys & Feedback

Call Center Management

Call Sharing

Chat / Messaging

Auto Dialer

Time & Attendance

Alerts / Escalation

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