Atmos

About Atmos

Atmos by CallCabinet is a cloud-based call recording and quality management software that offers a scalable solution for Telco, Internet Telephony Service Providers (ITSP) and businesses of all sizes. Atmos’ technology allows users to record calls, then store them in a secure and compliant environment. To ensure that all calls are stored and managed securely, Atmos supports 256bit encryption and offers Microsoft Azure Cloud Storage. Atmos allows users to retrieve calls easily via an HTML5 portal. The HTML5 interface provides users with central and flexible access to recorded calls. As a web-based application, Atmos allows users to access calls from any location, on any internet-enabled device. In addition to call recording and call storage management, Atmos facilitates agent evaluation with agent assessment tools. Further features supported by Atmos include multiple time zones and multiple recording locations. Atmos’ searching and filtering functionality allows users to search, sort and locate calls simply and effectively. Atmos also supports integration with most telephony systems as well as Microsoft Skype for Business, Asterisk, and Office 365.