Logo
3CLogic Cloud Contact Center

3CLogic Cloud Contact Center

By 3CLogic


  •  828 Interested

Highlights : About 3CLogic Cloud Contact Center

feat-icon
Blended Call Center

feat-icon
Call Logging

feat-icon
Call Scripting

feat-icon
Call recording

feat-icon
Campaign Management

feat-icon
Escalation Management

feat-icon
Inbound Call Center

feat-icon
Interactive Voice Response

About 3CLogic Cloud Contact Center

3CLogic’s Cloud Contact Center Solutions offers applications to manage inbound, outbound, blended or multi-channel communications. The solution is suitable for call centers of all sizes.

Specifications

  Business Size
Small
  Deployments
Cloud
  Language Support
English
  Platforms

Product Details

Features

Blended Call Center

Call Logging

Call Scripting

Call recording

Campaign Management

Escalation Management

Inbound Call Center

Interactive Voice Response

Manual Dialer

Outbound Call Center

Predictive Dialer

Progressive Dialer

Queue Management

Real-time Chat

Reporting/Analytics

Archiving

Call Sharing

Distributed Call Recording

Event Triggered Recording

Instant Retrieval

Analytics

Communication Management

Multi-Channel Data Collection

Predictive Analytics

Sentiment Analysis

Text Analysis

Alerts / Escalation

Call Center Management

Email Management

Live Chat

Performance Metrics

Queue Management

Self Service Portal

Social Media Integration

Recommended Product

x
This site uses cookies for analytics, personalized content and ads. By continuing to browse this site, you agree to this use. More info That's Fine

BOOM!

Get an EXTRA 5% OFF on software and package solutions if purchase today

One marketplace- endless possibilities

PROMO CODE : WBBF19